Performance, Feedback and Expectations: Closing the Gap Between What You Expect and What You Get
Wednesday 23rd of September 2026 | 7:30pm AEST
Most performance issues do not start with dramatic misconduct or clear incompetence. They start with small gaps. A behaviour that is slightly off. A standard that is almost met. A team member who thinks they are doing well, while you quietly wonder if you are speaking the same language.
In this practical one-hour session, Carli Saw will explore one of the most common and frustrating leadership challenges: the space between expectation and reality.
We will unpack what happens when values feel misaligned, when feedback does not seem to land, and when someone genuinely believes they are ready for the next step, but the evidence says otherwise. You will learn how to set clearer expectations from the beginning, how to address small deviations before they become bigger problems, and how to manage ambition without crushing motivation.
This session is not about scripts or corporate jargon. It is about building a performance rhythm where standards are understood, feedback is absorbed, and accountability feels fair rather than personal.
Whether you are dealing with a team member who lacks self-awareness, someone who keeps pushing for promotion, or ongoing low-level frustrations that never quite resolve, this webinar will give you practical ways to respond with clarity and confidence.
Key Takeaways
- Understand why “clear expectations” are often misunderstood and how to close that gap early
- Learn how to address small behaviour and performance deviations before they escalate
- Explore practical ways to manage misaligned values and limited self-reflection
- Gain a framework for handling promotion or pay request conversations when readiness and ambition do not match
- Build confidence in having honest performance conversations without damaging engagement
As always, this session is designed for busy business owners and people managers who want practical tools, straight talking guidance, and realistic strategies they can use immediately.
Join us live or register to receive the recording.
