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2025 MHM Webinar 3: Understanding EAP Programs: What they are and why they matter

By October 24, 2025Video Advice Blog

Many small business owners have heard of Employee Assistance Programs (EAPs), but not everyone understands what they involve or how they can benefit both employers and employees.

In this 30-minute webinar, our Director Carli Saw breaks down what an EAP is, how these programs work in practice, and the positive impact they can have on workplace wellbeing and performance. We also look at the business case: why investing in EAP support makes sense for small businesses, how it can help you meet your legal obligations, and the role it plays in building a healthier, more engaged team.

To close the session, we’ll be joined by Vincent Lau, Founder of Talked, who will share a quick overview of their online EAP platform and how businesses can get started with their service.

This is a practical, myth-busting session designed to help leaders and business owners feel confident in understanding and accessing EAP support.

Carli Saw

Author Carli Saw

My HR career began over 25 years ago after completing a Bachelor of Business with a major in Human Resources. I worked for large companies and gained experience across various industries, including IT, building and construction, oil and gas and automotive.One of my most rewarding roles was HR Manager for a business with fewer than 50 employees. In this role, I worked with the leadership team to build a solid foundation for the management and engagement of their employees. So, when I decided to start my own business in 2013, I focused on bringing my HR experience to small businesses that do not have in-house HR support but still have the same issues around managing their people.Over the last eleven plus years, I have been privileged to work with hundreds of businesses nationwide. I love that we help them gain peace of mind, knowing they are meeting their HR obligations, finding the right staff, or supporting them through stressful employee situations. What I love most is the fantastic team of HR professionals who have joined me on the Strawberry Seed journey. As any small business owner knows, bringing in others to work with your clients can be daunting. Each and every member of the Strawberry Seed team is a true asset to their profession and our brand. I unequivocally could not do this without them.

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